Terms of Use

1. Services Agreement Controls

In addition to the Site, URBNevents provides clients who book photo booth and event activation experiences (“Clients”) access to on-site equipment, staffing, software, and related deliverables (collectively, the “Services”). Every booking is governed by a separate Services Agreement signed by the Client at the time of booking. Where any term of this Agreement conflicts with the signed Services Agreement, the Services Agreement controls for that booking. Capitalized terms not defined in these Terms of Use have the meaning given to them in our Privacy Policy or in the applicable Services Agreement.

2. AI Technology, Third-Party Providers, and Biometric Data

Certain URBNevents experiences use artificial intelligence to generate photos, videos, or stylized content (for example, our AI Photo Experience and GLAMbot activations). Because at least one URBNevents experience performs facial matching to return the correct photos to the correct guest, this section includes specific disclosures about biometric data. Read it carefully, and make sure it is presented to event guests before they participate, not just buried in this page.

2.1 No Model Training

URBNevents does not use your photos, deliverables, or event participant data to train, fine-tune, or otherwise improve any machine-learning or AI model.

2.2 Third-Party AI Providers

To generate AI outputs, URBNevents may transmit user-submitted or event-captured images to third-party AI providers solely to produce the requested output. Those providers are contractually prohibited from using submitted data to train their own models and from retaining it beyond what is necessary to deliver the output.

2.3 Biometric Data Disclosure and Consent

Some URBNevents experiences capture and process facial geometry or other biometric identifiers (“Biometric Data”) to match a guest to their photos. By participating in an experience that uses facial matching, you acknowledge and consent to the following:

• URBNevents (or its third-party AI provider acting on our behalf) will scan or analyze your facial geometry for the sole purpose of matching you to your event photos.
• Biometric Data is not sold, leased, traded, or otherwise disclosed for commercial purposes.
• You may request deletion of your Biometric Data at any time by emailing hello@urbnevents.com.
• Biometric Data is stored using industry-standard administrative, technical, and physical safeguards, and is protected using a reasonable standard of care at least as protective as that used for other confidential information.

If you do not consent to facial matching, you may still request a non-AI-matched or manually distributed set of photos where the event format allows it; ask the on-site URBNevents staff.

2.4 User Responsibility for AI Outputs

AI-generated deliverables may contain artifacts or visual inaccuracies. Clients and users are solely responsible for reviewing all AI-generated deliverables before public use or sharing, and for ensuring their use complies with applicable law and third-party rights.

2.5 Content Takedown

URBNevents reserves the right to remove or disable access to any deliverable, live gallery, or link that is alleged to infringe a third party's rights, violates applicable law, or breaches this Agreement, without liability to you.

3. Use of Personal Information

Your use of the Site may involve transmitting personal information to us. Our collection and use of that information is governed by our Privacy Policy, which is incorporated by reference in its entirety. We may update our Privacy Policy at www.urbnevents.com/privacy-policy any time. Using the Site and accepting these Terms of Use also constitutes acceptance of our Privacy Policy.

4. Site Content; Revisions and Errata

Materials appearing on the Site may include technical, typographical, or photographic errors. URBNevents does not warrant that materials on the Site are accurate, complete, or current, and may change Site materials at any time without notice or obligation to update them.

5. Acceptable Use

By accessing or using the Site or Services, you agree that you will:

• Comply with all applicable laws and not use the Site for any unlawful purpose;
• Not use the Services in a manner that is unlawful, defamatory, harassing, deceptive, or that exploits minors;
• Not access or use the Site to collect market research for a competing business;
• Not upload, post, email, transmit, or otherwise make available content that infringes any copyright, trademark, right of publicity, or other proprietary right, or that is threatening, defamatory, obscene, or invasive of another's privacy;
• Grant URBNevents a royalty-free, non-exclusive license to any proprietary content you upload, post, or transmit through the Site;
• Not impersonate any person or entity or misrepresent your affiliation with one;
• Not decompile, reverse engineer, or disassemble any software, AI models, or other products or processes accessible through the Site or Services;
• Not use automated means (spiders, robots, crawlers, scraping tools) to download or scrape data from the Site, except for search engines and non-commercial public archives that comply with our robots.txt file;
• Not frame, mirror, or use meta tags containing URBNevents trademarks or content without our express written consent;
• Not impose an unreasonable or disproportionate load on our technical infrastructure, or attempt to gain unauthorized access to any data, files, or systems related to the Site.

We reserve the right, in our sole discretion, to deny access to the Site or remove content that does not adhere to these guidelines.

6. Intellectual Property

The Site contains software, text, graphics, images, and other materials provided by or on behalf of URBNevents (the “Content”), which may be owned by us or by third parties and is protected under applicable intellectual property laws. You have no rights in the Content except as expressly permitted under this Agreement. You may not sell, license, modify, reproduce, publicly display, distribute, or create derivative works from the Content for any public or commercial purpose without our prior written consent.

“URBNEVENTS” and associated logos are trademarks of URBNevents LLC. Nothing on the Site grants any license or right to use our trademarks without our prior written permission.

7. Communications with Us

Please do not email us confidential or proprietary information. For any communications you do send us, including feedback, questions, or suggestions, you grant us a royalty-free, non-exclusive license to use any ideas, concepts, or techniques they contain for any purpose, including developing, producing, or marketing products and services.

8. Disclaimer of Warranties; Limitation of Liability

The Site and Content are provided “as is” and “as available,” without warranties of any kind. We do not warrant that access to the Site or Services will be uninterrupted or error-free, and we disclaim all warranties including merchantability, non-infringement, and fitness for a particular purpose, to the extent permitted by law.

To the extent permitted by law: (a) we and our licensors are not liable for incidental, consequential, or lost-profit damages arising from use of or inability to use the Site or Content, even if advised of the possibility of such damages; and (b) any direct damages you may suffer from your use of the Site or Content are limited to fifty dollars ($50), except as otherwise provided in a signed Services Agreement between you and URBNevents.

Some jurisdictions do not allow exclusion of certain warranties, so some limitations above may not apply to you. Nothing in this Agreement affects any non-waivable statutory rights.

9. External Sites

The Site may link to third-party websites (“External Sites”) as a convenience, not an endorsement. We are not responsible for the content, accuracy, or practices of any External Site. If you access an External Site, you do so at your own risk.

10. Indemnification

You agree to defend, indemnify, and hold URBNevents and its officers, directors, employees, successors, and assigns harmless from any claims, actions, or demands, including reasonable legal and accounting fees, arising from: (a) your breach of this Agreement; (b) your misuse of the Content or Site; or (c) your violation of any third party's rights, including copyright, trademark, property, or privacy rights.

11. Geographic Restrictions

The Site is based in the United States. We make no claims that the Content is appropriate or available for use outside the United States. If you access the Site from outside the United States, you do so at your own risk and are responsible for compliance with local law.

12. Termination

We may restrict, suspend, or terminate this Agreement and your access to the Site, in whole or in part, at any time and for any reason, without prior notice or liability. If this Agreement terminates, the sections titled “Intellectual Property,” “Disclaimer of Warranties; Limitation of Liability,” “Indemnification,” “Dispute Resolution,” and “Miscellaneous” survive.

13. Dispute Resolution; Binding Arbitration; Class Action Waiver

Except for claims that qualify for small claims court or claims by URBNevents to protect its intellectual property or confidential information, you and URBNevents agree that any dispute, claim, or controversy arising out of or relating to this Agreement or the Services will be resolved by binding arbitration on an individual basis, rather than in court, administered under the rules of a mutually agreed arbitration provider, seated in Nevada.

You and URBNevents each waive any right to a jury trial and to participate in a class, collective, or representative action. The arbitrator, not any court, has exclusive authority to resolve disputes about the interpretation, applicability, or enforceability of this arbitration provision, except as prohibited by applicable law.

14. Governing Law; Venue

This Agreement is governed by the internal substantive laws of the State of Nevada, without regard to its conflict of laws principles. Subject to the arbitration provision above, any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Nevada.

15. Miscellaneous

You may not assign this Agreement. Our failure to enforce any provision is not a waiver of that or any other provision, and no waiver is effective unless made in writing. Except as expressly agreed by us in writing, this Agreement is the entire agreement between you and URBNevents regarding the Site, superseding all prior agreements on the subject, except that a signed Services Agreement for a specific booking controls over this Agreement as to that booking. Nothing in this Agreement creates a partnership, joint venture, or agency relationship between the parties. Section headings are for convenience only. This Agreement inures to the benefit of our successors and assigns.

16. Contact Us

Questions about these Terms of Use can be sent to hello@urbnevents.com.